Meedio Helpdesk

In this article you will learn how to mange your Video & Audio options

Sign into Meedio

• If help needed refer to Sign in

Before joining the video communication solution

• If help needed refer to the respective meetings/consultations/queues/boards help page
• You can choose to disable your camera by pressing the camera button at the bottom of your preview video
• You can choose to mute your microphone by pressing the microphone button at the bottom of your preview video
• If you have your camera/microphone disabled before joining the meeting you will see a text message at the top of your preview video telling you what is turned off
• Pressing the arrows next to the button allows you to choose which camera/microphone to use
• Pressing the gear button next to the other two buttons opens a settings pop up where you can also enable/disable your camera/microphone and select which ones to use
• Pressing the gear button next to the other two buttons  opens the video/audio settings and then pressing the "Audio" button on the left of the settings allows you to see your speakers option
• Change the preferred speakers by pressing on the box below "Speakers"
• You can test your speakers by pressing the "Test" button next to your selected speaker
• You can test if others can hear you by checking if the volume bar fills up green in the setting when speaking

After joining the video communication solution

• You are presented with the same options and buttons as before in Step 2.
• You can see what button does what by hovering over it with your mouse
• On the bottom left of your video you can see if your camera/microphone is turned off, as well as checking if others can hear you as you should see your name fill up green the louder you speak