Public

Video, that sets new standards for public service

Ask the librarian, meet the social worker or citizen service via video and avoid transport and waiting time. Meedio welcome you in a confidential and inviting online space that gives citizens and employees a better meeting experience.

Certified and compliant video solution for citizens and employees

Libraries

Strengthen the digital library with secure video communication

Video communication enables librarians to provide face-to-face explanations, support or step-by-step guidance at self-service terminals via the library's website or app. With Meedio's many integration options, video can easily be embedded into the library's existing IT solutions and support a direct contact between visitor and librarian. 

Video communication helps simplify the borrowing process in the unstaffed library and solves challenges, for example when borrowing or if a visitor has questions about specific materials. The video support enhances the visitor's experience and helps them to proceed. 

Enables a more efficient handling of visitors
Saves time and reduces costs
Supports centrally located librarians
Supports the open, self-serviced libraries
Flexible integration options e.g. in own software or on website
ISAE-3000 and ISAE-3402 certified
Social Services

Greater effect in social service efforts with a direct channel to citizens

Using Meedio’s Video Communication in social services can overcome geographical barriers and enhance accessibility. Citizens in remote areas or those with mobility limitations can easily connect with service providers through video calls, eliminating the need for travel and making services more accessible to a broader population.Video allows social workers to assess the situation of citizens and their environment, which can provide crucial insights for an effective assessment and planning of an appropriate intervention strategy.

Saves time and reduces costs
Enables collaboration between multidisciplinary teams involved in the delivery of the social service
Enables ongoing support and follow-up
Helps build trust, empathy, facilitating more meaningful and effective communication
ISAE-3000 and ISAE-3402 certified
Flexible integration options e.g. in own software or on website
Queuing

Keep track of the expected waiting time

Meedio's queuing management automates the process of managing customer queues. The system helps to prioritise and route waiting customers in a secure digital environment, ensuring efficient use of staff resources. Staff can focus on serving customers instead of manually managing queues, leading to increased productivity and an efficient and transparent customer experience.

The queue includes features such as real-time queue updates, estimated waiting times and notifications to help customers plan their time and avoid time being wasted.

Meedio’s queuing management integrates well into existing IT solutions, websites, mobile apps, or social media platforms. This flexibility allows customers to join the queue through their preferred channel, further enhancing convenience and accessibility.

Improves customer satisfaction
Reduces frustration associated with traditional queuing methods
Flexible integration options e.g. in own software or on website
Increasing accessibility
Virtual waiting room with the possibility of de- and centralized management
ISAE-3000 and ISAE-3402 certified
Libraries
Libraries

Strengthen the digital library with secure video communication

Video communication enables librarians to provide face-to-face explanations, support or step-by-step guidance at self-service terminals via the library's website or app. With Meedio's many integration options, video can easily be embedded into the library's existing IT solutions and support a direct contact between visitor and librarian. 

Video communication helps simplify the borrowing process in the unstaffed library and solves challenges, for example when borrowing or if a visitor has questions about specific materials. The video support enhances the visitor's experience and helps them to proceed. 

Enables a more efficient handling of visitors
Saves time and reduces costs
Supports centrally located librarians
Supports the open, self-serviced libraries
Flexible integration options e.g. in own software or on website
ISAE-3000 and ISAE-3402 certified
Social Services
Social services

Greater effect in social service efforts with a direct channel to citizens

Using Meedio’s Video Communication in social services can overcome geographical barriers and enhance accessibility. Citizens in remote areas or those with mobility limitations can easily connect with service providers through video calls, eliminating the need for travel and making services more accessible to a broader population.Video allows social workers to assess the situation of citizens and their environment, which can provide crucial insights for an effective assessment and planning of an appropriate intervention strategy.

Saves time and reduces costs
Enables collaboration between multidisciplinary teams involved in the delivery of the social service
Enables ongoing support and follow-up
Helps build trust, empathy, facilitating more meaningful and effective communication
ISAE-3000 and ISAE-3402 certified
Flexible integration options e.g. in own software or on website
Queuing
Queuing

Keep track of the expected waiting time

Meedio's queuing management automates the process of managing customer queues. The system helps to prioritise and route waiting customers in a secure digital environment, ensuring efficient use of staff resources. Staff can focus on serving customers instead of manually managing queues, leading to increased productivity and an efficient and transparent customer experience.

The queue includes features such as real-time queue updates, estimated waiting times and notifications to help customers plan their time and avoid time being wasted.

Meedio’s queuing management integrates well into existing IT solutions, websites, mobile apps, or social media platforms. This flexibility allows customers to join the queue through their preferred channel, further enhancing convenience and accessibility.

Improves customer satisfaction
Reduces frustration associated with traditional queuing methods
Flexible integration options e.g. in own software or on website
Increasing accessibility
Virtual waiting room with the possibility of de- and centralized management
ISAE-3000 and ISAE-3402 certified

Certified and compliant video solution for citizens and employees

Libraries

Strengthen the digital library with secure video communication

Video communication enables librarians to provide face-to-face explanations, support or step-by-step guidance at self-service terminals via the library's website or app. With Meedio's many integration options, video can easily be embedded into the library's existing IT solutions and support a direct contact between visitor and librarian. 

Video communication helps simplify the borrowing process in the unstaffed library and solves challenges, for example when borrowing or if a visitor has questions about specific materials. The video support enhances the visitor's experience and helps them to proceed. 

Enables a more efficient handling of visitors
Saves time and reduces costs
Supports centrally located librarians
Supports the open, self-serviced libraries
Flexible integration options e.g. in own software or on website
ISAE-3000 and ISAE-3402 certified
Social Services

Greater effect in social service efforts with a direct channel to citizens

Using Meedio’s Video Communication in social services can overcome geographical barriers and enhance accessibility. Citizens in remote areas or those with mobility limitations can easily connect with service providers through video calls, eliminating the need for travel and making services more accessible to a broader population.Video allows social workers to assess the situation of citizens and their environment, which can provide crucial insights for an effective assessment and planning of an appropriate intervention strategy.

Saves time and reduces costs
Enables collaboration between multidisciplinary teams involved in the delivery of the social service
Enables ongoing support and follow-up
Helps build trust, empathy, facilitating more meaningful and effective communication
ISAE-3000 and ISAE-3402 certified
Flexible integration options e.g. in own software or on website
Libraries
Libraries

Strengthen the digital library with secure video communication

Video communication enables librarians to provide face-to-face explanations, support or step-by-step guidance at self-service terminals via the library's website or app. With Meedio's many integration options, video can easily be embedded into the library's existing IT solutions and support a direct contact between visitor and librarian. 

Video communication helps simplify the borrowing process in the unstaffed library and solves challenges, for example when borrowing or if a visitor has questions about specific materials. The video support enhances the visitor's experience and helps them to proceed. 

Enables a more efficient handling of visitors
Saves time and reduces costs
Supports centrally located librarians
Supports the open, self-serviced libraries
Flexible integration options e.g. in own software or on website
ISAE-3000 and ISAE-3402 certified
Social Services
Social Services

Greater effect in social service efforts with a direct channel to citizens

Using Meedio’s Video Communication in social services can overcome geographical barriers and enhance accessibility. Citizens in remote areas or those with mobility limitations can easily connect with service providers through video calls, eliminating the need for travel and making services more accessible to a broader population.Video allows social workers to assess the situation of citizens and their environment, which can provide crucial insights for an effective assessment and planning of an appropriate intervention strategy.

Saves time and reduces costs
Enables collaboration between multidisciplinary teams involved in the delivery of the social service
Enables ongoing support and follow-up
Helps build trust, empathy, facilitating more meaningful and effective communication
ISAE-3000 and ISAE-3402 certified
Flexible integration options e.g. in own software or on website

Queuing system

Keep track of hundreds of citizen inquiries with Meedio’s queuing system. Meet the citizens on their own home turf and create a safe and confidential dialogue. Meedio contributes to a flexible, efficient and personal case management.

Certified and compliant video communication

Strengthen the quality and trust in the daily contact between citizens and the municipality. Meedio is developed for secure communication between the public sector and citizens.

Easy access for citizens – no download or login required

Get greater effect in municipal efforts with a direct channel to the citizens. Meedio addresses citizens who are challenged by, for example, a disability. It’s easy to use, so everyone can join.

Management system for citizens and employees

The queuing system makes it easy to maintain an overview in a busy sector with hundreds of daily inquiries from citizens. The management system provides access to user administration with role specification.

Queuing system

Keep track of hundreds of citizen inquiries with Meedio’s queuing system. Meet the citizens on their own home turf and create a safe and confidential dialogue. Meedio contributes to a flexible, efficient and personal case management.

Video consultation

Certified and compliant video consultation

Strengthen the quality and trust in the daily contact between citizens and the municipality. Meedio is developed for secure communication between the public sector and citizens.

Easy to use

Easy access for citizens – no download or login required

Get greater effect in municipal efforts with a direct channel to the citizens. Meedio addresses citizens who are challenged by, for example, a disability. It’s easy to use, so everyone can join.

User management

Management system for citizens and employees

The queuing system makes it easy to maintain an overview in a busy sector with hundreds of daily inquiries from citizens. The management system provides access to user administration with role specification.

How we help

Empower your organisation
with video

Video opens up for numerous of new ways of engagement.

Designed for municipalities

Meedio is validated and tested on vulnerable and elderly citizens – with good results. Our strong focus on accessibility makes Meedio ideal to get in contact with citizens from all parts of society.

Easier administration and efficient case processing

The manager module facilitates the administration process, ensures an overview of citizens inquiries, internal users and external meetings.

Top class service

Meedio’s customer service is available in Danish, German and English. We offer to integrate your new video solution, test it and provide you with all the necessary documentation.

Certified and compliant

Get complete control of GDPR and data security with the market’s most secure video solution.

Let’s Meedio!

Enough talk. Want to see for yourself how Meedio works or do you want to become a Meedio partner?

Meedio complies with the strict EU data security rules

KBV Certified
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Trusted Site Data Privacy
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Trusted Site Video Consultation
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DSGVO Konform
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GDPR Compliant
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